Plasma, LCD installation, Home Cinema, Projection, AV installations.

Frequently Asked Questions (FAQs)

 

FAQs

 

Can I mount my Plasma or LCD on a plaster board wall?

Yes we can mount a plasma or an LCD screen on a plasterboard stud wall or dry lined wall with the correct type of bracket and fixings. We would spread the load over the plasterboard by fixing into metal or wooden studs using a stud locator to locate them. Our brackets have wide footprint to enable us to locate the studs while still maintaining the screen position. By over fixing the bracket we ensure that there isn't any chance of mishaps.

 

Do I need a mains socket behind the screen?

No. We can run a long mains cable (up to 5 metres) through the wall to a local mains socket.

 

Can a plasma or LCD screen be mounted above a working fireplace?

Yes. Under normal conditions if the fireplace has a mantle piece to deflect the heat. Gas effect fires run cool since most of heat goes straight up the chimney which makes them not very green, although they do look good. Real fires are much hotter and could be problematic. Our advice is that you check the chimney breast where the screen will be mounted; it should be no hotter than 80 degrees fahrenheit. Usually, we are able to perform the installation above most fireplaces.

 

Can a plasma or LCD screen be mounted on a articulated arm on a plasterboard wall?

This can be present some problems, although these can be overcome and made possible with some strengthening of the wall.

 

What areas do you cover?

Find out what our call out areas are by clicking this link.

 

Do you carry out electrical work?

No. If you require any electrical work please contact a local electrician before your screen installation.

 

How can wires be hidden in solid brick walls?

There are three methods we use.

  1. If the screen is going to be fitted on a non-working chimney breast we can drill through chimney breast and through the side wall, this would enable the cables to be feed through the holes.
  2. The second method is to cut a chase (groove) out of the brick to enable the cables to be buried in the wall. We would then plaster over the chase.
  3. The third method is to run surface trunking which can then be painted if you wish. This method makes for a quicker installation and therefore reduces costs.

 

How can wires be hidden in plasterboard wall?

Simple. We cut a hole in the wall behind the screen and then another hole below and pull cables through the holes. Most new buildings are of this type of construction. For external walls, the gap behind the wall would not be enough to pull the wires through and a groove would have to cut into the plasterboard and plastered over once the cables have been laid in the wall.

 

What guarantee do you offer?

We guarantee our work for 2 years. If any part of our installation should fail or your screen or projector should come loose and is damaged due to our faulty workmanship, we will provide a new replacement.

We will replace the equipment and repair any damage caused. I have to say that this has never happened as all our installations are particularly well secured. We do not include any parts you have supplied yourself as part of the installation guarantee.

 

Are you fully insured?

Yes, we have public liability insurance and are fully insured up £2,000,000 .

 

Do you carry leads and wall brackets?

Yes, we carry a full range of cables of various lengths from 1 metre to 10 metres, Scart, HDMI, DVI, RCA, Component, SVHS, Optical, Aerial, satellite, VGA.

We also carry a range of brackets to suit most screens from small LCD to large 50" plasma screens.

Cost of installation.

We do don't have flat rates for installations as each install is different and priced
Accordingly. just ring or email we will discuss your requirements and provide you with a quotation.

Can I provide my own bracket and leads?

Yes no problem we can fit any of your own parts. but our two year gurantte would not
Obviously would only cover parts Master AV Services has supplied.

 

 

Master AV Services van  inside the Master AV Services van

Can you extend Sky or aerial cables?

Yes we do extend aerial and Sky cables, but do not carry out any aerial or dish repairs / replacements. We can also fit aerial boosters / splitters.

 

How high should my screen be mounted?

We can advise but it's your decision. Everyone has a different option but most want their screens high on the wall because it looks good when not in use. I would say if you are watching a 3 hour film, looking up at your screen, may not have seemed such a good idea. As rough guide, if you were sitting 12ft away, a good height on a flat wall would be 36" to 40" from the bottom of screen. If the screen is to be mounted on a chimney breast, about 6" - 7" above mantel piece is a good distance.

If you want to test how it feels, find the dimensions of your screen then halve the screen height - this will give the screen centre. Mark the wall with the screen centre point and then sit in your normal viewing position. You'll get a good feel of how it will be, watching at your chosen height.

We are happy to advise you on mounting height but it's your final decision once the screen has been mounted. It's not adjustable and a refit would be fully chargeable.

 

Can you mount the screen flush into wall?

Yes, but in some cases, where mounting onto a solid brick wall, there is not enough depth within the wall, so the only way to achieve a flush mount is to build a false wall to house the screen.

If the wall is an internal plaster board stud wall there may be enough room. We would need about 160mm minimum depth within the wall and there would have to be a gap around the screen of about 35mm to allow for ventilation.

How to you Bring cables out of the wall?

If we are chasing cables or feeding cables into wall to finish the hole we normaly fit a brush plate
these are available in white or metal finish

              

Brush plates are available in White , brushed metal or crome finish.