We receive many emails from our many clients who are delighted with our work. Here are just a few of those emails.
Good morning Steve,
Just to confirm Invoice received.
My parents, said that your engineer was very professional and really polite.
My dad even went to help him lift the old TV and he was told to please step back, relax have a seat.
He not only set it up how they wanted, but were also provided a small demonstration of the TV’s features.
I popped in there yesterday after work and everything looked as it should.
Good professional service, at such short notice. I will recommend your services. Thank you!
Please thank your very charming and efficient installers for me. They did a wonderful job. I know that compared to some of the big cinema installation jobs you do ours was relatively small fry, but finding a way of installing a larger tv in perhaps a more traditional setting has its challenges too and we are thrilled with their solution! They achieved much more forward extension than I thought possible and so the tv angles really well.
Thank you so much again and please thank your team.
Just wanted to let you know how pleased I am with the Sonos installation. Mike did a great job and took the time to explain things clearly and help me understand how to use it which was really helpful.
And appreciate him doing it on a Sunday as well. Couldn’t be happier so thank you.
Just wanted to drop you a line to say that your guys did a fantastic job mounting our TV. This is the second time we’ve used MasterAV and the second time that I’ve been blown away with the service and quality of work you have delivered. I’ll happily continue recommending your company and will most certainly be calling you myself for any future AV installation work I require.
Incidentally, John did an excellent job in both Reminiscence and the Bistro on the ground floor. He was both efficient and very professional and was not at all phased by the rather unusual surroundings he found himself in! The system works really well and has made such a difference to the musical presentations. It is also great to have the Reminiscence T.V. wired into the system. The ‘Surround Sound’ is great!
“Fantastic service. Mike and Monza are a credit to your company Will highly recommend and use your services without fail. Michael Martin”
Priya . Office manager
Steve, the professionalism of the engineer was fantastic. A MASSIVE difference from the company we used first.
Really nice guy and really professional standard. We will be using the projector today, but as far as his workmanship goes, I am really impressed.
Good Evening Steve
Sorry I missed your call this evening! And thank you very much, we are very very pleased with our TV! The chaps were brilliant! Clearly very skilled and very professional!
Having seen your website I had high hopes, but they were exceeded! Very good job! Thank you very much!
Customer Service Manager, Airport Logistics – Ascentis, BAWC LHR
I just wanted to pass on my thanks and appreciation for the excellent work that your team member Mike carried out today at my residence. He was very thorough, professional and clean with it. Nothing was too much trouble for him.
Excellent customer service and positive attitude was displayed. He was truly a good embassador for your organisation. Great job and welldone. Many thanks.
I just wanted to send you a brief EMail to thank you once again for the quality of the service that you provided during the recent installation. I was impressed with the quality of the work and the professionalism that you and your colleagues demonstrated at all times. It is a pleasure to deal with a Company that does exactly what it says it will do at the time it says it will do it. I would gladly recommend your services to anyone that was considering a similar installation.
I just wanted to say thanks again for the installation on Friday. The guys were brilliant and did a fantastic job. There were a few complications but they took them in their stride with absolute professionalism. It looks great and I couldn’t be happier. I wouldn’t hesitate to recommend them to anyone looking for AV installations
Mr R. Corbett
I would just say what a great job was done of installing my flat screen and 2.1 cinema system. The work was carried out in a clean and professional manner and I would recommend your firm without hesitation. Thank you
Anna Interior Designer
Just a quick note to say thank you for the work you carried out in Hulland Ward. Ann and I are both really impressed and I wouldn’t hesitate to use your company on any other similar jobs. Thanks again
Many Thanks for a great job . Sue and myself are delighted with the results so thanks to all involved.
I have completed a BACS transfer for the full and final payment this afternoon.
Please do not hesitate in contacting Sue or myself if any issues.
Once again thank you for a wonderful service I will not hesitate in recommending your services to others or indeed if the need arises call on you again.
Chris and Laura K.
Your 2 engineers, James and Ant, have just left after completing our TV installation. We wanted to let you know what a valuable asset they are to your business as they were efficient, courteous and pleasant throughout the installation. We are so very pleased with the service they have provided and would not hesitate to recommend your company. Please forward our thanks to them
Hi there Steven just writing to say Jamie and Anthony did a fantastic job last week for my parents hold on to them guys there really hard workers
Hi Steve, You did the tel install at ours last Friday (11th April). I just wanted to say thanks very much – we’re really pleased with it. If we ever need that kind of service again we’d definitely come back to you guys.
I would just like to say that I am SOOOOOOO pleased with the work Master AV Services did a couple of weeks ago. I’m really sorry as I have forgotten the names of the 2 guys who came around to fit my new LCD onto my wall. If you could check the records and see which engineers it was who came around ( I live in Horton, Slough. )and pass on my thanks to them. They were great lads and had excellent customer service skills etc. and also didn’t mind my dog getting in the way of them all the time!
In terms of the work I was very impressed. Both guys were quick, efficient, tidy, very friendly and most helpful. Your company gets my recommendation.
I must admit though, cost wise it was a little more than i intended however, one never takes into consideration the additional cost of materials, parts required etc The result however, far out weighs the cost for me!
Hills Road Sixth Form College
Yes the job went very well thanks. I was impressed by the work carried out by Paul and his assistant. A lot of initiative and technical expertise was shown and Paul’s eye for detail meant a very professional result. The room was also cleaned up at the end! Please do pass on my compliments and recognition for the job.
Just emailing to comment on how professional and pleasant Paul and Anthony were when they installed my LCD screen. Paul recommended trunking cables instead of drilling through the chimney breast, which could have damaged the plastering around the fireplace. They did a great job. You have a very happy customer and certainly be recommending your services.
Thanks Steve the guys did a great job as usual, will contact you for my next project.
Mrs Rance just called; she would like to just say how happy and pleased she has been with Adam. She would like me to pass the message on to you.
Message: Hi Steve, As per my call this afternoon, I write to confirm how impressed I am with the service provided by Adam today. He did a first class job in dealing with my panel and cinema system installation and it looks better than it did in our last house! Please pass on my thanks. It has been a pleasure dealing with your company. Regards, Iain